These terms apply to bookings of Vinvalvet's premises for events, tastings, and conferences.
1. BOOKING AND CONFIRMATION
A booking request is preliminary until Vinvalvet has confirmed the booking in writing (via email) and/or a booking fee has been paid. By confirming the booking, the customer accepts these terms.
2. CANCELLATION POLICY
To allow us to plan operations, the following applies when canceling a booked event:
- More than 24 hours prior: Free cancellation. (Any paid booking fee will be refunded).
- Less than 24 hours prior: 100% of the venue fee and any ordered catering/staff costs will be charged.
Cancellations must be sent in writing to event@vinvalvetgbg.se.
3. PAYMENT
- Companies: Invoiced with 20-day payment terms. We reserve the right to charge a booking fee (50%) at the time of booking.
- Private individuals: Payment is made via Swish or card payment (invoice) no later than 3 days before the event, or by agreement.
In the event of late payment, reminder fees and statutory default interest will apply.
4. FOOD AND BEVERAGE (IMPORTANT)
Vinvalvet does not hold an alcohol license.
- Private gathering: When booking, the customer is responsible for ensuring the event takes place as a private gathering (i.e. a pre-determined group of invitees).
- BYO Beverage: The customer is responsible for buying and bringing alcoholic beverages. Selling alcohol on the premises is strictly prohibited.
- Catering: Food and snacks can be ordered through our partners or brought independently.
5. HOURS AND ACCESS
- The premises are available strictly during the times specified in the booking confirmation.
- Please respect start and end times to avoid overlapping with other members or cleaning.
- Exceeding the booked time will result in an additional fee charged per started hour.
6. CLEANING AND DAMAGES
- Initial Condition: The venue must be left in the same tidy condition as upon arrival. Glasses and tableware should be placed in the dishwasher (please start it). Trash must be disposed of in designated bins.
- Extra Cleaning: Abnormal dirtiness (e.g. stains on furniture, uncleaned spilled drinks, or uncleaned broken glass) will incur a cleaning fee of 1,500 SEK.
- Damage: The customer is liable for damages to interior, technology, or property caused by the customer or their guests during the hire period.
7. FORCE MAJEURE
Vinvalvet is not liable for events beyond our control (e.g. extreme weather, power outages, government decisions, or pandemics) that make it impossible to carry out the booking. In such cases, the full amount is refunded, but no further damages are payable.
8. PERSONAL DATA
We process contact details to administer the booking in accordance with our Privacy Policy and GDPR.