Privacy Policy
Last updated: December 9, 2025
1. Introduction
We value your personal privacy and always strive to protect your personal data in the best possible way. This policy explains how we collect and use your information.
2. Personal Data We Collect
We may collect the following information when you use our services:
- Name and contact details (e.g. email address, phone number)
- Booking information
- Information about your preferences and interests
3. How We Use Your Data
We use the information to:
- Manage your bookings and memberships
- Communicate with you regarding our services and events
- Improve our services and your overall experience
4. Cookies
We use cookies to improve the functionality of our website and analyze how it is used. A cookie is a small text file stored on your device.
4.1 Types of cookies we use
- Necessary cookies: These are required for the website to function properly.
- Analytics cookies: We use Vercel Analytics to understand how visitors interact with the website. This data is anonymized.
You can change your cookie settings in your browser at any time.
5. Use of AI Assistant
To provide our digital sommelier service ("Valter"), we use artificial intelligence provided by Google (Google Cloud/Gemini API). When using the chat service, we process the following data:
- Questions and text you type into the chat.
- Images you upload (e.g. wine labels) for analysis.
- Your chat history to deliver a seamless experience.
Data Sharing: Your text and any uploaded images are sent encrypted to our AI provider (Google) to generate a response. Per our settings, your data is not used to train Google's public AI models, but data may be temporarily retained by the provider for abuse prevention.
Legal Basis: Data processing takes place to fulfill the contract we have with you to provide the service (membership) or based on your consent when initiating a conversation.
6. Your Rights
You have the right to request access to, rectification of, or deletion of your personal data. Contact us if you have any questions about how we process your information.
7. Contact
If you have questions regarding this policy, please contact us.